Wednesday, June 24, 2009

Event IDs 7000 and 7009, The service did not respond to the start or control request in a timely fashion."Timeout"

Windows SharePoint Services upgrade gets failed. When we checkin the SharePoint Central Administration site it shows the site needs an upgrade.

1.) Run “stsadm -o upgrade -forceupgrade” to force the upgrade.

We see the following events in the System Event log when the Administration service fails to start:-

Event IDs 7000 and 7009 in System Log:-

"The SharePoint Portal Administration service failed due to the following error:The service did not respond to the start or control request in a timely fashion.""Timeout (XXXXX milliseconds) waiting for SharePoint Portal Administration service to connect."

1.) We changed the following registry settings:HKLM\SYSTEM\CurrentControlSet\Control add/change DWORD value ServicesPipeTimeout and assign a decimal value of 60000 (i.e. 60 thousand which means 60 seconds)

2.) Increase the value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control string value WaitToKillServiceTimeout to 120000 (120 thousand which means 120 seconds)

3.) Now REBOOT the server as the new timeouts will not take into effect until server is restarted.

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