Wednesday, June 24, 2009

Event IDs 7000 and 7009, The service did not respond to the start or control request in a timely fashion."Timeout"

Windows SharePoint Services upgrade gets failed. When we checkin the SharePoint Central Administration site it shows the site needs an upgrade.

1.) Run “stsadm -o upgrade -forceupgrade” to force the upgrade.

We see the following events in the System Event log when the Administration service fails to start:-

Event IDs 7000 and 7009 in System Log:-

"The SharePoint Portal Administration service failed due to the following error:The service did not respond to the start or control request in a timely fashion.""Timeout (XXXXX milliseconds) waiting for SharePoint Portal Administration service to connect."

1.) We changed the following registry settings:HKLM\SYSTEM\CurrentControlSet\Control add/change DWORD value ServicesPipeTimeout and assign a decimal value of 60000 (i.e. 60 thousand which means 60 seconds)

2.) Increase the value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control string value WaitToKillServiceTimeout to 120000 (120 thousand which means 120 seconds)

3.) Now REBOOT the server as the new timeouts will not take into effect until server is restarted.

The service did not respond to the start or control request in a timely fashion Timeout

Windows SharePoint Services upgrade gets failed. When we checkin the SharePoint Central Administration site it shows the site needs an upgrade.

1.) Run “stsadm -o upgrade -forceupgrade” to force the upgrade.
We see the following events in the System Event log when the Administration service fails to start:-
Event IDs 7000 and 7009 in System Log:-

"The SharePoint Portal Administration service failed due to the following error:The service did not respond to the start or control request in a timely fashion.""Timeout (XXXXX milliseconds) waiting for SharePoint Portal Administration service to connect.

1.) "We changed the following registry settings:HKLM\SYSTEM\CurrentControlSet\Control add/change DWORD value ServicesPipeTimeout and assign a decimal value of 60000 (i.e. 60 thousand which means 60 seconds)

2.) Increase the value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control string value WaitToKillServiceTimeout to 120000 (120 thousand which means 120 seconds)

3.) Now REBOOT the server as the new timeouts will not take into effect until server is restarted.